All Systems Operational
Global DNS Network   Operational
API   Operational
Management Portal   Operational
Zone Transfers   ? Operational
Monitoring Jobs   Operational
Dedicated DNS Networks   ? Operational
Ticketing System   Operational
Statistics   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 24, 2017

No incidents reported today.

Oct 23, 2017

No incidents reported.

Oct 22, 2017

No incidents reported.

Oct 21, 2017

No incidents reported.

Oct 20, 2017
Resolved - NS1 engineers have deployed a fix, no further impact is expected.
Oct 20, 15:21 EDT
Monitoring - Statistics are once again available via API and in the management portal, and NS1 engineers are continuing to monitor the situation closely to ensure this does not resurface.
Oct 20, 10:45 EDT
Identified - We are currently experiencing delays in our statistics subsystem that have resulted in query usage metrics being inaccessible via API and failing to load in the management portal. Engineers are working to resolve the issue and we will post updates as we have them. There is no impact to DNS delivery.
Oct 20, 10:04 EDT
Oct 19, 2017
Resolved - NS1 engineers have deployed a fix to resolve the root cause of the issue, no further impact expected.
Oct 19, 20:48 EDT
Update - Engineers have identified the root cause of the issue that resulted in API delays and are working to implement a fix. We will provide another update when this deployment is complete.
Oct 19, 19:40 EDT
Monitoring - Engineers are continuing to monitor the situation and have not seen any delays surface in the last 90 minutes. We will continue to monitor and post any status updates as we have them.
Oct 19, 13:31 EDT
Identified - NS1 engineers are currently observing intermittent delays in the API subsystem. Effects may include slowed API response times and/or delays in Data Feed propagation. We are tracking the issue and will post further updates as they become available.
Oct 19, 12:17 EDT
Oct 18, 2017

No incidents reported.

Oct 17, 2017

No incidents reported.

Oct 16, 2017

No incidents reported.

Oct 15, 2017

No incidents reported.

Oct 14, 2017
Resolved - At this time, statistics delivery has returned to fully operational status, and no further impact is expected.
Oct 14, 15:21 EDT
Update - Engineers continue to work on resolving the issue impacting the statistics subsystem. Statistics reported via API and the Management Portal are still incomplete, though there remains no impact to DNS delivery.
Oct 14, 12:12 EDT
Update - Engineers are still diligently working to troubleshoot the statistics subsystem. Graphs for some customers continue to show reduced query volume, however traffic levels and DNS delivery continue to be healthy and nominal. We will post additional status updates as soon as additional information is available.
Oct 13, 17:59 EDT
Update - Our engineering team is currently working to fully resolve an issue where query counts are being erroneously reported at reduced rates by our statistics subsystem. Graphs in our portal may show lower than expected query volume. However, traffic levels and DNS delivery are normal and unaffected, and all other systems are nominal.
Oct 13, 17:58 EDT
Identified - We are currently seeing erroneously reduced query counts reported by our statistics subsystem. Graphs in our portal may show lower than expected query volume. However, traffic levels and DNS delivery are normal and unaffected, and all other systems are nominal.
Oct 13, 12:32 EDT
Oct 13, 2017
Resolved - This issue has been resolved.
Oct 13, 02:17 EDT
Monitoring - Engineers have corrected the issue in our statistics subsystem. We will continue to monitor and update as necessary. There has been no impact on DNS delivery through the duration of this event.
Oct 12, 23:51 EDT
Update - The issue in the statistics subsystem has been isolated, and engineers are still actively engaged in resolution of the issue. We will post further updates on a regular basis and again, there is no impact on DNS delivery.
Oct 12, 22:50 EDT
Identified - We are currently experiencing delays in our statistics subsystem. Statistics are queueing at our edges and will later be flushed. Graphs in our portal may show gaps during this time but all traffic levels are normal.
Oct 12, 19:07 EDT
Oct 11, 2017

No incidents reported.

Oct 10, 2017

No incidents reported.