Monitoring - DNS and Data Feed propagation systems have returned to nominal status. Delays are now isolated to API calls which query our stats subsystem. Updates will follow as available.
Jul 28, 10:54 EDT
Investigating - NS1 engineers are currently observing intermittent delays in some internal subsystems. Effects may include slowed API response times, delays in Data Feed propagation, and minor delays in propagation of DNS changes. We are tracking the issue and will post further updates as they become available.
Jul 28, 10:28 EDT
Global DNS Network Operational
API Degraded Performance
Management Portal Operational
Zone Transfers ? Operational
Monitoring Jobs Operational
Dedicated DNS Networks ? Operational
Ticketing System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 27, 2017

No incidents reported.

Jul 26, 2017
Completed - The maintenance has been completed.
Jul 26, 11:36 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 10:00 EDT
Scheduled - Please be advised that NS1 engineers will be conducting core maintenance tomorrow, July 26, beginning at approximately 10:00am EDT (14:00 UTC). During this maintenance window, which should last approximately 2-3 hours, users may experience brief delays in the processing of API and Zone Transfer (AXFR) requests. Monitors may also be delayed in retrieving status updates. Please contact support@ns1.com if any of these delays persist.
Jul 25, 16:47 EDT
Jul 25, 2017

No incidents reported.

Jul 24, 2017

No incidents reported.

Jul 23, 2017

No incidents reported.

Jul 22, 2017

No incidents reported.

Jul 21, 2017

No incidents reported.

Jul 20, 2017
Resolved - The delays in zone synchronization have been resolved and the XFR subsystem has returned to nominal status.
Jul 20, 17:04 EDT
Monitoring - The underlying cause of these delays has been identified and all affected zones are beginning to synchronize properly. We will provide another update when we have confirmed that the system has returned to nominal status.
Jul 20, 15:22 EDT
Identified - We have identified delays with our XFR subsystem processing updates for customers utilizing NS1 as a secondary DNS service. We are investigating this issue with top priority and will post updates here as we have them.
Jul 20, 14:29 EDT
Jul 19, 2017

No incidents reported.

Jul 18, 2017

No incidents reported.

Jul 17, 2017

No incidents reported.

Jul 16, 2017

No incidents reported.

Jul 15, 2017

No incidents reported.

Jul 14, 2017
Resolved - The statistics subsystem issue has officially been resolved.
Jul 14, 21:09 EDT
Identified - We are currently experiencing delays in our statistics subsystem. DNS query statistics are queueing at our edges and will later be flushed. Graphs in our portal may show significant drops during this time, however traffic levels and DNS delivery are normal and unaffected, and all other systems are nominal. No broader impact beyond portal and API query counts, and we are working as diligently as possible to return statistics performance to normal.
Jul 14, 16:20 EDT